GuestWire Technologies LLC ("GuestWire Technologies," "we," "our," or "us") provides and operates GuestWire Realty ("GuestWire Realty" or the "Service"), a secure virtual client management platform for real estate brokerages, real estate professionals, and their clients. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the Service.

1. Information We Collect

Account information you provide when invited and registered, including name, email address, phone, license number, brokerage affiliation, and office assignment. Client and transaction data entered by your assigned real estate professional or brokerage administrator, including contact details, property information, transaction documents, and uploaded files. Documents and files you upload or share through the Service. Technical and usage data such as IP address, browser type, device identifiers, and pages visited within the Service.

2. How We Use Information

• Providing, operating, and securing the GuestWire Realty workspace and client portals.
• Managing brokerage membership, roles, and access permissions for real estate professionals, staff, and clients.
• Generating, storing, and sharing transaction documents and related compliance records.
• Communicating about your account, transactions, and important service updates.
• Monitoring and auditing access for security, compliance, and fair-housing obligations.

3. How We Share Information

We do not sell your information. We share information only as necessary to operate the Service: with the brokerage that invited you and its authorized administrators, with the specific real estate professional assigned to your client record, with your directed collaborators, and with service providers who help us run and secure the platform under appropriate confidentiality obligations. We may disclose information when required by law, court order, or to protect the rights and safety of our users and the platform.

4. Data Security

We use industry-standard safeguards including encrypted transmission, hashed authentication credentials, tenant-scoped access controls, time-limited document links, and audit logging. Access to documents and client records is enforced on the server and restricted to authorized participants. No method of transmission or storage is fully secure, but we work to protect your information using reasonable technical and organizational measures.

5. Data Retention

We retain account and transaction information for as long as your brokerage relationship is active and afterward as needed for legal, tax, audit, and compliance obligations based on the licensing jurisdiction and the nature of the records.

6. Your Choices

You may contact your brokerage administrator or our Support team to request review, correction, or deletion of your information to the extent permitted by law and applicable record-retention requirements.

7. Children's Privacy

The Service is not directed to anyone under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Continued use of the Service after changes indicates acceptance of the updated policy.

9. Contact

For privacy questions or requests, contact GuestWire Technologies LLC at support@guestwiretechnologies.com.